Showing posts with label call center agents. Show all posts
Showing posts with label call center agents. Show all posts

Monday, February 22, 2010

Call Center Agents

Another friend of ours jumped into the call center agents bandwagon lately. Few years ago we have seen the major influx of call center facilities here in the Philippines that has given so many jobs to young professionals and even those that are seeking jobs. Many have been enticed to apply because of the high salary that most of the call centers are giving to their employees.


Though there's a strenuous trainings involve and working on graveyard shift which means they are awake midnight to early morning entertaining calls from different parts of the world that have different time zone from us, that didn't hinder them from applying.


Investors are attracted to open call centers here in our country simply because we have so many talented English speaking professionals and easy to train people that is why they opt to choose us. Top call center companies for sure have many benefits, incentives and Call Management Tools can be very helpful for their call centers agents.


I just wish more call centers will open so that more jobless Pinoys will be benefited.

Monday, November 23, 2009

Call Center Agents

Call center companies sprouted here in the Philippines so rapidly in the last 3 years and how many people (friends and relatives) do I have that are working in a call center eventhough it requires them to work in the wee hours of the night.


Most call center agencies here are owned by US or UK companies so that only means that these call center agents need to work according to their time. We are in Asia so if it's their morning then it'll be our evening. There are many yuppies (young professionals) who are lured into this because of the high pay eventhough their waking hours and their health are compromised.


With the increase of unemployment in the country being a call center agent is one of the easiest way to earn some money. Regardless of age, gender, status in lfe and education one can easily be an agent if you pass the companies' tests. Are you a call center agent?